Chapter 4
How to Do Transaction
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
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4.5.3 Cash Void Sale
Note
To void a sale is to nullify an approved transaction, one that has already
been authorized but not settled. However, if the transaction has already
been settled, a RETURN must be processed. A VOID does not remove
the hold on the customer’s open-to-buy.
Example: X bought a cellphone from Y’s shop in the moring. But he
found that cellphone does not work well. So he went to Y’s shop to
return the cellphone and wanted Y to return his money in the afternoon.
He should do a Cash Void Sale to void the previous transaction. Y
process a Cash Void Sale transaction. Then, X gives the cellphone
back to Y and Y give the cash back to X.
X-Cash holder; Y-Merchant of shop
From the idle prompt press the[SHORTCUT]
button to scroll through the list of available EDC
types to select the CASH prompt. Use the
[UP/DOWN] or [SHORTCUT] button until V/SALE
displays.
If Void Sale is password protected, the terminal will
prompt for the manager password. When
prompted, enter the password and then press
[ENTER].
The terminal searches the database for a Sale transaction that matches the
criteria. Once found, confirm the transaction and press [ENTER].
If the terminal does not find the transaction, it displays “TRANS NOT
FOUND!” and backs to idle screen.
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