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Unit reboots of its own volition
Description
Console fully reboots without any outside input, either during the boot process or while in operation.
Possible Causes
1 Power connections outside fitness equipment are loose or bad
2 Power connections inside fitness equipment are loose or bad
3 Faulty power supply
4 Facility power is not configured correctly.
5 Faulty console
Possible Remedies
1 Inspect power cord from wall plate to power supply (if non-Treadmill) or patch panel (if Treadmill).
Verify all connections are tight and that there is no damage. Swap with known good cable, if
appropriate. Inspect connections from power supply to patch panel (if non-Treadmill). Reconnect or
replace all cables as needed.
2 Open the machine and inspect the power cord running from patch panel to console (if non-Treadmill)
or from patch panel to power supply (if Treadmill). Swap with known good to test, if needed. On
Treads, also check from power supply to console. Again, swap with known good to test.
3 Inspect power supply for damage. Swap with known good power supply to test. Replace, if needed.
4 Ensure that facility has configured their power correctly. About 8 non treadmill units can be
connected through one dedicated circuit. Each treadmill must be on a dedicated, branch circuit.
Neutrals and Hot Leads must not be shared among treadmills. If the power supplied to the machines
is not up to specification, the customer will need to contact an electrician to make the needed repairs.
5 If the power, power supply, and power cabling are all good and securely connected, the console will
need to be replaced.
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