Name: Quantum QXS Series
Brand: Quantum
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Contents 119

D Contacting Quantum

Contacts

For information about contacting Quantum, including Quantum office locations, go to:

https://www.quantum.com/aboutus/contactus/index.aspx

For further assistance, or for training opportunities, contact the Quantum Customer Support Center:

Region Support Contact

North America 1-800-284-5101 (toll free)

+1-720-249-5700

EMEA +800-7826-8888 (toll free)

+49 6131 324 185

Asia Pacific +800-7826-8887 (toll free)

+603-7953-3010

For worldwide support:

https://www.quantum.com/en/company/contact-us/

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Table of Contents3
Figure 29 Release Latch Open and Unlocked8
Introduction10
Knowledge Prerequisites10
Intended Audience10
System Overview11
Storage Enclosure Components11
Table 1 Storage Enclosure Variations11
Storage Enclosure Chassis12
2U Enclosure Components12
Figure 1 2U12 and 2U24 Front Panel Area13
5U Enclosure Components14
Figure 2 2U12 and 2U24 Rear Panel Area14
Figure 3 5U84 Front Panel Area15
Figure 4 5U84 Rear Panel Area16
Controller Module Components17
Figure 5 Profile and Top Views of Fully Populated 5U84 Drawers17
Optional Components18
Figure 6 Controller Module Ports, Sample SAS 4-Port18
Initial Install Preparations19
Installation Checklist19
Table 2 Installation Checklist Tasks19
Complete Installation Prerequisites20
Installation of 2U Enclosures22
Unpack and Prepare the 2U Enclosure22
Install the 2U Rackmount Rail Kit23
Figure 7 2U12 and 2U24 Storage Enclosure Packaging, Shown Without Plastic for Clarity23
Figure 8 2U Enclosure Outer Rail Components24
Figure 9 Attachment of Front Mount Bracket to Front Rack Cabinet Posts25
Figure 10 Adjustment of Rail Length to Fit Rack Cabinet26
Figure 11 Attachment of Rear Mount Bracket to Rear Rack Cabinet Posts26
Mount the 2U Enclosure into the Rack Cabinet27
Figure 12 Alignment between 2U Chassis and Rails (Removed Rear Components for Clarity)28
Populate the 2U Enclosure29
Figure 13 Installation of 2U Rear Screw to Secure Chassis to Rail29
Figure 14 Installation of 2U Operator's Panel Screw and Cover29
Test Enclosure Electrical Earth Connection30
Route 2U Enclosure Data Cables and Power Cords30
Route 2U Enclosure Host Cables and Expansion Data Cables31
Figure 15 Sample Data and Management Cabling Among 2U Controllers and Host System Switches32
Figure 16 Sample Reverse Cabling Method Among 2U Controller Modules (Cms) and Expansion Modules33
Figure 17 Sample Invalid Loop (in Red) Among 2U Controller Modules (Cms) and Expansion Modules33
Route 2U Enclosure Power Cords34
Figure 18 2U Power Cord Routing to Independent Power Distribution Units34
Figure 19 2U Power Cord Surrounded by Secure Tie35
Installation of 5U Enclosures36
Unpack and Prepare the 5U Enclosure36
Figure 20 Default Belt Straps Already Around the 5U Storage Enclosure36
Install the 5U Rackmount Rail Kit37
Figure 21 5U Left and Right Rail Components38
Figure 22 Insertion of 5U Front Mount Bracket Screw39
Mount the 5U Enclosure into the Rack Cabinet40
Figure 23 Insertion of 5U Rear Mount Bracket Screws40
Figure 24 Alignment between 5U Chassis and Rails, Minus Rear Components for Clarity42
Figure 25 Secure Chassis Operator's Panel to Rack Posts43
Figure 26 5U Rear Chassis Connection to Outer Rails, Detail, Minus Rear Components for Clarity43
Access a Drawer44
Figure 27 Safety Lock to Release Left Drawer Slide Rail (Lower Drawer Used for Relational Clarity)44
Populate the 5U Enclosure45
Figure 28 Carrier Latch Features45
Test Enclosure Electrical Earth Connection46
Route 5U Enclosure Data Cables and Power Cords46
Figure 30 Release Latch Properly Locked46
Route 5U Enclosure Host Cables and Expansion Data Cables47
Figure 31 Sample Data and Management Cabling Among 5U Controllers and Host System Switches48
Route 5U Enclosure Power Cords49
Figure 32 Sample Reverse Cabling Method Among 5U Controller Modules (Cms) and Expansion Modules49
Figure 33 Sample Invalid Loop (in Red) Among 5U Controller Modules (Cms) and Expansion Modules49
Operation of 2U Enclosures51
Apply Power to the 2U Enclosure51
Remove Power from the 2U Enclosure52
Interpret System Leds52
Interpret 2U12 and 2U24 Operator's Panel Leds53
Table 3 Fault LED Prioritization53
Interpret Controller Module Leds54
Interpret SAS 12Gb/S Expansion Input/Output Module Leds55
Operation of 5U Enclosures57
Apply Power to the 5U Enclosure57
Remove Power from the 5U Enclosure59
Interpret System Leds59
Interpret 5U Enclosure Operator's Panel Leds59
Table 4 Fault LED Prioritization59
Interpret Drawer LED Panels60
Interpret Controller Module Leds61
Interpret SAS 12Gb/S Expansion Input/Output Module Leds63
Storage Enclosure Management65
Command-Line Interface Usage65
Table 5 Methods of Access to Controller Module65
Table 6 Interface Options65
Install a Device Driver66
Configure the Management Host for Serial Communication66
Table 7 Supported Terminal Emulator Applications67
Table 8 Terminal Emulator Serial Port Hex Codes67
Table 9 Sample Linux Minicom Serial Port Parameter Settings68
Table 10 Terminal Emulator Port Connection Settings68
Connect to a Controller Module for Configuration69
Table 11 Factory Default Network Port IP Addresses69
Disk Storage Management Utility Usage71
Access the Web-Based Management Interface71
Table 12 Supported Browsers71
Complete the Preboard and Onboard Process72
Storage Volume Replication72
Co-Located Replication Configurations73
Remote Replication Configurations75
Set up Storage Volume Replication76
Hardware Installation and Configuration Issues77
Address Initial Start-Up Issues77
Interpret Storage and Expansion Enclosure Fault Leds78
2U12 and 2U24 Enclosure Fault Leds78
5U84 Enclosure Fault Leds83
Identify 2U Enclosure Fault Conditions88
Identify 5U Enclosure Fault Conditions89
Table 13 2U Enclosure Non-Fault Conditions89
Isolate Hardware and Connectivity Faults90
Table 14 5U Enclosure Non-Fault Conditions90
Isolate Replication Faults91
Isolate System Application Faults93
Take Corrective Action for 2U Enclosures93
Table 15 2U Enclosure Corrective Action for Fault Conditions94
Take Corrective Action for 5U Enclosures95
Table 16 5U Enclosure Corrective Action for Fault Conditions95
10 In-Service Field Maintenance for 2U Enclosures99
Table 17 2U Enclosure Time Limits for FRU Replacement99
Replace a 2U Enclosure Drive Module in Its Carrier100
Replace a 2U Enclosure Controller Module102
Replace a 2U Power Cooling Module104
11 In-Service Field Maintenance for 5U Enclosures109
Table 18 5U Enclosure Time Limits for FRU Replacement109
Replace a 5U Enclosure Drive Module in Its Carrier110
Replace a 5U Enclosure Controller Module114
Replace a 5U Fan Cooling Module117
Replace a 5U Power Supply Unit119
A Technical Specifications122
Table 19 Storage Enclosure Dimensions122
Table 20 Storage Enclosure FRU Weights122
Table 21 Environmental Specifications122
Table 22 Power Specifications123
B Standards and Regulations124
International Standards124
WEEE Recycling124
Table 23 Standard and Approvals124
Index126
D Contacting Quantum128
Contacts128
Comments128

Quantum QXS Series Hardware Installation And Maintenance Guide

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Brand	Quantum
Model	QXS Series
Category	Storage
Language	English