Chapter 5 Troubleshooting
SuperLoader Error Logs
SuperLoader User’s Guide 155
To Retrieve Hard Error Log Information from SCSI: 5
To retrieve Hard Error log information from SCSI, execute the Log Sense
command and access log page 7.
Hard Error Log
Fields 5
Hard Error logs contain three main fields. By interpreting the information
in these fields you can determine how to troubleshoot errors (see
table 14
).
Table 14 Hard Error
Log Fields
Error Code Field
Description 5
Error codes appear as 8-character strings made up of either letters or
numbers for a total of 32 bits. Figure 100
shows the block descriptor for
the Hard Error log codes.
Field Description
Time Stamp The time the event occurred. This field helps correlate the event with a
possible application interruption. If the unit is unable to acquire the
correct time/date from the SNTP time server or the front panel, the
timestamp contains values indicating the power cycle number and the
time an entry was written relative to that power cycle, listed as Power On
Hours (POH).
Note: The unit has no internal real time clock and requires the user to set
the time of day from the front panel or the network interface
(SNTP).
Error Code The type of error and action to which the event is related. This field helps
identify what caused the event to occur (see Error Code Field Description
).
Context The event’s software register information.
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