1. error code
An error code appears.
Basic Authentication
Error Code Cause Solution
B0103-000
A TWAIN operation occurred
during authentication.
Make sure no other user is
logged on to the machine, and
then try again.
B0104-000 Failed to decrypt password.
1. A password error occurred.
Make sure the password is
entered correctly.
2. "Restrict Use of Simple
Encryption" is enabled.
The administrator
has restricted
use of simple encryption. You
can use the encryption key if it
has been specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption
key is correctly specified on the
driver.
B0105-000
A login user name was not
specified but a DeskTopBinder
operation was performed.
Specify the DeskTopBinder
login user name correctly.
B0206-002
1. A login user name or
password error occurred.
Make sure the login user name
and password are entered
correctly and then log in.
B0206-002
2. The user attempted
authentication from an
application on the "System
Settings" screen, where only
the administrator has
authentication ability.
Only the administrator has
login privileges on this screen.
Log in as a general user from
the application's login screen.
9. Troubleshooting
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