Troubleshooting www.schaerer.com
Troubleshooting
Faults with display message
The coffee machine is equipped with a diagnostics program. When outside intervention is nec-
essary, a corresponding display message appears. There are two different types of display
messages.
• Instructions
• Error messages
Pending instructions or error messages are indicated by:
Option: Direct messages
The instruction or error message is shown directly on the display.
Option: Indication is via the warning symbol in the main window
► Touch the
field.
The instruction or error message is displayed.
Basic procedure for pending faults.
► Switch the coffee machine off and, after several seconds, on again.
► Repeat the procedure that triggered the fault.
In many cases the fault will then be eliminated.
Error message is displayed again or persists.
► Search for the displayed fault text or fault code in the fault list shown below and proceed
as instructed.
In many cases the fault can be eliminated.
If the error message still persists:
► Contact your service partner and state the fault code or fault text.
Some messages cause individual functions to be disabled. Disabled functions are recognisa-
ble by the fact that the beverage buttons are no longer illuminated.
Error messages with an instruction are shown symbolically on the display with the affected ma-
chine element.
Display message Cause What to do
Refill beans The coffee beans are not sliding down in the
hopper.
If the machine has two bean hoppers, the one
that is empty flashes in the error message.
► Stir the coffee beans in the bean hopper us-
ing a large spoon.
► Confirm the display message with .
The monitor sensor is faulty.
If the machine has two bean hoppers, the one
that is empty flashes in the error message.
► Contact your service partner.
Empty the grounds contai-
ner!
The last emptying has not been confirmed. ► Pull out the grounds container again, wait
for a short time and reinsert it.
A confirmation prompt appears on the
display.
► Confirm the display prompt with [Yes].
BA SCV_EN
V06 | 11.2015
85
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