www.schaerer.com Troubleshooting
Code Designation Cause and effect What to do
186 Steam boiler level The level in the steam boiler was not reached
within 30 sec.
The steam feed valve is defective.
► Switch the coffee machine off and back
on.
► Check the water supply.
► If not rectified, contact your service part-
ner.
187 Boiler sensor broken Beverage dispensing is not possible. ► Contact your service partner.
188 Heating! Disconnect
the machine from the
power supply
The steam wand or beverage outlet is
clogged.
Dispensing of beverages is blocked.
► Disconnect the machine from the power
supply
► Contact your service partner.
The machine is overheated.
Dispensing of beverages is blocked.
► Switch off the coffee machine and let it
cool.
► Switch the coffee machine back on.
► If not rectified, contact your service part-
ner.
189 Steam boiler heating
time fault
Error while heating. ► Switch the coffee machine off and back
on.
► If not rectified, contact your service part-
ner.
Faults without display message
Fault description Cause and effect What to do
No hot water dispensing;
water in grounds contain-
er.
Coffee dispensing not pos-
sible.
Hot water outlet clogged.
Hot water dispensing valve defective.
► Clean the hot water outlet.
► If not rectified, contact your service partner.
No choco dispensing; wa-
ter in grounds container.
Coffee dispensing not pos-
sible.
Mixing bowl is clogged.
Beverage outlet is clogged.
Choco dispensing valve is faulty.
► Do not use choco dispensing.
► Contact your service partner.
Choco dosing screw
blocked, only water is dis-
pensed.
Dosing screw is clogged.
Mixing bowl is clogged.
► Clean the dosing screw.
See "Cleaning" - "Powder container".
► Empty the powder.
► Turn the screw by hand until all powder has
been removed.
► Rinse with water, if necessary.
► Let it dry fully.
Coffee dispensing left/right
is different.
Beverage outlet is clogged. ► Clean the beverage outlet.
See "Cleaning".
No milk foam or milk dis-
pensing, even though
there is milk in the milk
container.
Milk hose kinked or crushed.
Milk nozzle is clogged.
Cooling unit (internal/external) is iced up.
► Lay the milk hose correctly.
► Clean the milk nozzle.
See "Cleaning".
► Defrost the cooling unit.
See "Cleaning" - "Optional accessories" - "De-
frosting the cooling unit".
BA SCV_EN
V06 | 11.2015
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