Xerox 560 User Manual

Troubleshootin
g
Xerox Color 550/560 Printer
User Guide
303
Media Misfeeds
Probable Causes Solutions
The media is not correctly positioned in the
tray.
Remove the misfed media and reposition the media properly in
the tray. Ensure that the media guides in the tray are set
correctly.
The number of sheets in the tray exceeds
themaximum capacity allowed.
Remove the excess paper and load paper below the fill line.
The media guides are not correctly adjusted
to the media size.
Adjust the media guides in the tray to match the size of the
media.
Unsupported media of the wrong size,
thickness, or type is in use.
Do not use unsupported media. Use Xerox-approved media. See
Supported Media.
Warped or wrinkled media is loaded in the
tray.
Remove the media, smooth it out, and reload it. If it still misfeeds,
do not use that media.
The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Envelopes are facing the wrong way in Tray 5
(Bypass Tray).
Load the envelopes facedown in Tray 5 (Bypass Tray) with the
flaps closed, on the leading edge.
The label sheet is facing the wrong way in
the tray.
Load the label sheets according to the manufacturer’s
instructions.

Xerox 560 Specifications

General

Brand	Xerox
Model	560
Category	Printer
Language	English