Action Yes No
Make sure that the
photoconductor drum contact
is not bent or out of place.
c. Firmly shake the imaging unit
to redistribute the toner.
d. Insert the imaging unit.
e. Print the document.
Is the printer printing blank or
white pages?
Step 3
Replace the toner cartridge.
Is the printer printing blank or
white pages?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit.
Is the printer printing blank or
white pages?
Refer to Contacting Customer
Support.
The problem is solved.
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
110
Xerox
®
B230 Printer
User Guide
Troubleshoot a problem