The Printer Is Not Responding
Action Yes No
Step 1
Check if the power cord is
connected to the electrical outlet.
CAUTION—POTENTIAL
INJURY:
To avoid the risk
of fire or electrical shock,
connect the power cord to
an appropriately rated
andproperly grounded
electrical outlet that is near
the product and easily
accessible.
Is the printer responding?
The problem is solved. Go to step 2.
Step 2
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off
by a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake
the printer.
Go to step 5.
Step 5
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
Xerox
®
B230 Printer
User Guide
145
Troubleshoot a problem
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