Paper Feed Problems
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Action Yes No
Step 1
a. Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step 2
a. Make sure that paper type is
set to Envelope.
From the control panel,
navigate to:
Settings > Paper > Tray
Configuration > Paper Size/
Type
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
160
Xerox
®
B230 Printer
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