Xerox B230 User Manual

Action Yes No
• You can also change the
setting from the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Does gray background appear on
prints?
Step 4
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
Step 5
a. Update the printer firmware.
For more information, see
Updating Firmware.
b. Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
Step 6
a. Replace the imaging unit.
b. Print the document.
Does gray background appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer
User Guide
117
Troubleshoot a problem

Xerox B230 Specifications

General

Print Technology	Laser
Print Speed	Up to 36 ppm
First Page Out Time, Printing	As fast as 6.4 seconds
Processor Speed	600 MHz
Print Memory	256 MB
Mobile Printing	Apple AirPrint, Mopria, Wi-Fi Direct
Paper Output Capacity	150 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Duplex Printing	Automatic
Print Resolution	1200 x 1200 dpi
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets
Maximum Paper Size	8.5 x 14 inches
Print Features	N-up, Watermark, Booklet Printing
Operating System Support	Windows, Mac, Linux
Supported Media Types	Plain Paper, Heavy Paper, Light Paper, Label, Envelope, Cardstock
Supported Media Sizes	A4, A5, A6, B5, Letter, Legal, Executive, Oficio

Summary

Safety

Product Safety Statements

Details safety warnings and guidelines for using the printer and its accessories.

Maintenance Safety Precautions

Details safety precautions for printer maintenance and cleaning tasks.

Learn About the Printer

Control Panel Operation Guide

Explains the function of each button and the display on the printer's control panel.

Paper Handling and Specifications

Covers paper selection, characteristics, unacceptable types, storage, sizes, types, and weights.

Setup, Installation, and Configuration

Connecting Printer Cables and Ports

Loading Paper and Specialty Media

Instructions for loading paper into the tray and manual feeder.

Installing Software, Drivers, and Firmware

Steps for installing printer software, drivers, and firmware for various operating systems.

Printer Network Setup

Covers connecting the printer to Wi-Fi, WPS, and Wi-Fi Direct networks.

Printer Security Features

Erasing Printer Memory Data

Restoring Factory Default Settings

Printing from the Printer

Printing from a Computer

Mobile Device Printing Options

Guides for printing from mobile devices using Mopria, AirPrint, or Wi-Fi Direct.

Navigating Printer Menus

Device Menu Settings and Options

Network and Port Settings

Details network configuration options: Wi-Fi, Ethernet, TCP/IP, and security.

Security Menu Settings

Describes login methods, certificate management, and login restrictions.

Printer Maintenance Procedures

Replacing Toner Cartridge and Imaging Unit

Detailed instructions for replacing the toner cartridge and imaging unit.

Troubleshooting Printer Problems

Resolving Print Quality Issues

Lists common print quality problems and links to solutions.

Troubleshooting General Printing Problems

Step-by-step guides for common printing issues like blank pages or dark prints.

Printer Unresponsive Troubleshooting

Steps to diagnose and resolve when the printer stops responding.

Network Connection Troubleshooting

Solutions for problems connecting to the printer via network or web server.

Troubleshooting Supply Issues

Clearing Paper Jams and Errors

Guides on how to avoid and clear paper jams in different printer locations.

Paper Feed Problem Solutions