Xerox B230 User Manual

Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
Step 2
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Refer to Contacting Customer
Support.
Step 3
a. Check the status of the
imaging unit.
From the control panel,
navigate to Settings > Reports
> Device > Device Statistics.
b. From the Supply Information
section of the pages printed,
check the status of the
imaging unit.
Is the imaging unit near end of
life?
Go to step 4. Refer to Contacting Customer
Support.
Step 4
a. Replace the imaging unit.
b. Print the document.
Is the print mottled?
Refer to Contacting Customer
Support.
The problem is solved.
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Xerox
®
B230 Printer
User Guide
Troubleshoot a problem

Xerox B230 Specifications

General

Brand	Xerox
Model	B230
Category	Printer
Language	English