Xerox Phaser 4620 User Manual

5/2011
1-4
Phaser 4600/4620 Printer Service Manual
SCP 1, SCP 2
Revision - Xerox Internal Use Only
Service Call Procedures
SCP 1 Initial Actions
Initial Actions are used to gather information on the machine performance
Start a service call with SCP 1 and end with SCP6 Final Actions.
Also refer to SCP 7 Configurations and Options.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
WARNING
Do not work in a confined space. 1m (39 inches) space is needed for safe working.
NOTE: Ignore any references in this manual to options not installed on the machine.
1. Take note of symptoms or error messages.
2. Ask the operator to describe or demonstrate the problem.
3. Make sure that:
a. The power cord is connected to the wall outlet and to the machine.
b. Paper is loaded correctly and all paper trays and covers are closed
c. If installed, the USB cable or network connection is installed correctly.
4. If available, check the machine service log book for any previous actions that may be rel-
evant to the call.
5. If this is the first service call to this machine perform SCP 2 First Call Actions, otherwise
go to SCP 3 Normal Call Actions.
SCP 2 First Call Actions
First Call Actions are used for the first service call.
Procedure
1. Check the machine configuration with the customer, refer to SCP 7 Machine Configura-
tions and Options. Check that all required hardware and software is installed and/or
enabled.
2. Check that all the relevant machine settings are correctly entered, refer to GP 4 System
Administration Tools.
3. If a fault is present, go to SCP 3 Normal Call Actions. If there is no fault present, go to
SCP 6 Final Actions.
4. Enter the machine details and the customer details in the service log.

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm