Xerox Phaser 4620 User Manual

5/2011
2-64
Phaser 4600/4620 Printer Service Manual
12-906-00, 12-907-00, 12-910-00, 12-920-00, 12-930-00,
Revision - Xerox Internal Use Only
Status Indicator RAPS
12-906-00, 12-907-00 Jam in Mailbox Entrance RAP
12-906-00 Media did not reach the mailbox Entrance Sensor on time. Media remains in the
IOT exit.
12-907-00 Media did not clear the Mailbox entrance sensor on time.
12-908-00 Media is blocking the Mailbox Entrance Sensor.
BSD-Reference: WD 18
Initial Actions
• Check the Mailbox entrance sensor actuator.
• Check for obstructions blocking the media path.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Remove the Mailbox Rear Door (REP 11.4) and base plate (PL 11.10 Item 7) to access
the entrance sensor and actuator.
Check the condition of the Mailbox feed rollers. The feed rollers are clean and rotate freely.
YN
Clean or repair the affected feed rollers.
Select dC330 code 12-905 to test the Mailbox entrance sensor. The sensor signal changes
(high/low).
YN
Remove the Mailbox, GP 14 to check the condition of the Mailbox option connector,
entrance sensor and harness. The sensor is connected and the harness undamaged.
YN
Replace the sensor or repair the harness.
Replace the Mailbox Control Board, REP 11.5.
Select dC330 code 12-120 to test the Mailbox Transport Motor, PL 11.20 Item 1. The motor
rotates.
YN
Check the Transport Motor connection and harness (REP 11.14). Repair or reconnect as
necessary.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
12-910-00, 12-920-00, 12-930-00, 12-940-00 Mailbox Bin Full
12-910-00 Mailbox Bin 1 is full.
12-920-00 Mailbox Bin 2 is full.
12-930-00 Mailbox Bin 3 is full.
12-940-00 Mailbox Bin 4 is full.
BSD-Reference: WD 18
Initial Actions
• Check the stack full actuator of the affected output tray.
• Reseat the Mailbox on the IOT.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Bins (output trays) are numbered 1 through 4, 4 being the top tray.
Check the condition of the stack full actuator. The actuator moves freely and is undam-
aged.
YN
Clean or repair the affected actuator.
Select dC330 code 12-910 (1), 12-920 (2), 12-930 (3), or 12-940 (4) to test the stack sensor of
the affected output tray. The sensor signal changes (high/low).
YN
Remove the Mailbox, GP 14 to check the condition of the Mailbox option connector and
harness. The connector and harness are undamaged.
YN
Repair the harness.
Remove the Mailbox right cover and reseat P/J5 on the Mailbox Control Board. The
error message is displayed.
YN
Reassembly and perform SCP 6 Final Actions.
Replace the Mailbox Control Board, REP 11.5.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm