Xerox Phaser 4620 User Manual

5/2011
6-3
Phaser 4600/4620 Printer Service Manual
GP 1, GP 2
General Procedures/Information
Revision - Xerox Internal Use Only
GP 1 Diagnostics Entry and Exit
Purpose
This procedure describes the following items:
• How to enter diagnostics
• The diagnostic screen.
• How to exit diagnostics.
NOTE: When the diagnostic mode is entered, all existing print jobs are suspended. All sched-
uled jobs will be held in a queue until diagnostics exits.
Procedure
Use these steps to enter diagnostics:
1. Press the Menu button.
2. Press the # button.
3. Enter 1934 on the keypad
4. Press the OK button.
Use these methods to exit diagnostics:
1. Allow diagnostics to time-out.
2. Cycle system power
Refer to GP 9 for the diagnostics menu map of available functions.
GP 2 Fault Codes and History Logs
Purpose
To describe access to fault history information, explain the fault code structure and define error
messages and codes generated by the printer’s operating system.
Description
• To access history files from the Control Panel, refer to GP 1 and GP 9.
• For information on fault codes, refer to Table 1.
Function and Fault Codes
Refer to Table 1 for a list of Fault code prefixes. These prefixes are also commonly referred to
as chain codes.
Machine Status and Fault History
View error messages at the Control Panel or print the last 40 messages by printing the Error
Message report from the Control Panel.
1. Enter diagnostics, refer to GP 1.
2. Select Troubleshooting
3. Select Error Messages and print the Last 40 Error Messages report.
Print Process Traces
Printers equipped with a Hard Drive record system activity, To retrieve printer’s activity, use this
procedure:
1. Insert a thumbdrive into the front USB port.
2. Press the Menu button.
3. Select Information and press OK.
4. Select Firmware Versions and press OK.
5. Wait approximately 30 seconds as the traces are transferred to the thumbdrive.
Table 1 Function and Fault Code Prefixes
Chain Code Function
01 Electrical (power)
03 Run control
04 Drives and Fans
06 Laser Unit (LSU or ROS)
07 Media Trays and detection
08 Media feed
09 Xerography
10 Fusing
11 Mailbox components
12 Finisher components
15 Network functions
17 Network configuration

Xerox Phaser 4620 Specifications

General

Operating temperature (T-T)	50 - 90 °F
Operating relative humidity (H-H)	20 - 80 %
Color	No
I/O ports	10/100/1000 BaseT Ethernet, USB 2.0
Depth (min)	541 mm
Height (min)	420 mm
Minimum width	476 mm
Minimum weight	34.6 kg
Package length	698.49 mm
Print technology	Laser printing
Mac compatibility	Yes
Security features	Audit log, HTTPS, Image overwrite security, IP filtering, IPSec, Network authentication, SNMPv3, 802.1x
Storage drive type	Optional
Print memory (standard)	256 MB
Power consumption (active)	900 W
Minimum storage drive space	160 GB
Power consumption (standby)	93 W
Power consumption (PowerSave)	10 W
Storage media	HDD
Maximum internal memory	768 MB
Sound power level (standby)	39 dB
PCL fonts	93
Certification	Class 1 Laser Product, CE Marked, EMC Directive 89/336/EEC, EN 55022 Class B, EN 55024, FCC Part 15, Class B, Low Voltage Directive 73/23/EEC, RoHS Directive 2002/95/EC
Country of origin	China
Maximum duty cycle	275000 pages per month
Number of PostScript fonts	136
Number of print cartridges	1
Total input capacity	550 sheets
Total output capacity	500 sheets
Maximum input capacity	2000 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Display	LCD
Package weight	40200 g
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Pre-Printed, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Width	627.37 mm
Height	685.79 mm
Dimensions (WxDxH)	476 x 420 x 541 mm