5/2011
2-59
Phaser 4600/4620 Printer Service Manual
12-300-00, 12-488-00, 12-489-00, 12-500-00
Status Indicator RAPS
Revision - Xerox Internal Use Only
12-300-00, 12-488-00, 12-489-00 Jam in Finisher Exit RAP
12-300-00 Media jam at Finisher exit.
12-488-00 Media did not clear the Finisher exit sensor.
12-489-00 Media did not reach the Finisher exit sensor on time.
BSD-Reference: WD 17
Initial Actions
• Check the exit sensor and actuator.
• Check for obstructions blocking the media path.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Remove the Finisher top cover, REP 12.18 to access the sensor and actuator. Use
REP 12.5 to access the transport motor.
Check the condition of the Finisher feed rollers. The feed rollers are clean and rotate freely.
YN
Clean or repair the affected feed rollers.
Select dC330 code 12-805 to test the Finisher exit sensor. The sensor signal changes
(high/low).
YN
Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sen-
sor and harness. The sensor is connected and the harness undamaged.
YN
Replace the sensor or repair the harness.
Replace the Finisher Control Board, REP 12.2.
Select dC330 code 12-110 to test the Finisher Transport Motor, PL 12.40 Item 8. The motor
rotates (on/off).
YN
Check the Transport Motor connection and harness. Repair or reconnect as necessary.
Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged.
YN
Repair the harness.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
12-500-00 Full Stack RAP
12-500-00 The Stack Full Sensor indicates the Finisher Stacker Tray is full.
BSD-Reference: WD 17
Initial Actions
• Check the stacker full sensor actuator.
• Check for obstructions blocking actuator motion.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Remove the Stacker Shield Assembly, REP 12.24 to access the sensor and actuator.
Select dC330 code 12-770 to test the stacker full sensor. The sensor signal changes (high/
low).
YN
Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sen-
sor and harness. The sensor is connected and the harness undamaged.
YN
Replace the sensor or repair the harness.
Replace the Finisher Control Board, REP 12.2.
Select dC330 code 12-885 to test Finisher entrance motor, PL 12.40 Item 10. The motor
rotates (on/off).
YN
Check the entrance motor connection and harness. Repair or reconnect as necessary.
Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged.
YN
Repair the harness.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3