Phaser 6280 Color Laser Printer Service Manual 3-75
Error Messages and Codes
Tray and Paper Errors
Load Tray 1 (MPT) (Paper Size Mismatch)
The paper size mismatch is detected in Tray 1 (MPT).
Applicable Chain Link
■ Chain Link 024-958: IOT Paper Size Mismatch
Initial Actions
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Tray 1 (MPT) Cover, PL2.1.24
■ Registration Sensor, PL3.2.30
■ Registration Sensor Harness,
PL3.2.37
■ MCU Board, PL9.1.20
■ Right Side Harness, PL10.1.15
■ Tray 1 (MPT) Feed Roll, PL3.1.10
■ “Map 2 - Laser Unit, Feeder Assembly”
on page 10-10
■ “Map 4 - LVPS and MCU Boards” on
page 10-12
■ “Tray 1 (MPT) and Registration” on
page 10-23
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper size.
2.Does the paper size meet
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1. Check the paper size setting.
2.Does the paper match with the
settings in the Control Panel?
Go to step 4. Correct the
paper settings
in the Control
Panel.
Go to step 3.
3 Does the error still occur? Go to step 4. Complete.