5-54 Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Unfused Image
The toner image is not completely fused to the paper. The image easily rubs
off.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Notes Example Print
â– Print Cartridge (C/M/Y/K),
PL5.1.18-21)
â– Fuser Assembly, PL6.1.10
â– MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1. Check the paper condition.
2.Is the paper dry, recommended
type, and loaded in the correct
position?
Go to step 2. Replace the
paper.
2 1. Check the Print Cartridge (C/M/Y/K)
for damages.
2.Is the Print Cartridge damaged?
Go to step 3. Replace the
Print Cartridge
(page 8-10).
3 1. Check the Fuser Assembly for
correct installation. Reseat the Fuser
Assembly (page 8-11).
2.Does the image quality improve?
Complete. Go to step 4.
Unfused Image