Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-53
Error Messages and Codes
Non-Xerox Imaging Unit
An Imaging Unit CRUM I.D. error indicates that a non-Xerox Imaging Unit is
installed.
Applicable Status Code:
Code 95: CRUM I.D. error.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Imaging Unit, PL6.1.1
■ CRUM Board, PL7.1.4
■ PHD2 Harness, PL7.1.7
■ FAN/PHD/MOT Harness,
PL10.1.9
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Map 3 - P/J Locator (page 10-7)
■ Print Engine Laser Unit Wiring (page 10-23)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Imaging Unit part number.
Is the Imaging Unit a genuine Xerox
Phaser part?
Go to Step 2. Replace the
Imaging Unit.
2 Check the Imaging Unit for damage.
Is the Imaging Unit damaged?
Replace the
Imaging Unit
(
page 8-7).
Go to Step 4.
3 Replace the Imaging Unit.
Does the error persist?
Go to Step 5. Complete
4 Check the CRUM connection.
Is P/J710 connected to the harness?
Go to Step 3. Connect the
CRUM
5 Check all pins on the PHD2 Harness
PL7.1.7 for continuity.
1. Disconnect P/J710 and P/J484.
2. Check continuity between J710 <=>
J484.
Go to Step 4. Replace the
PHD2 Harness.
6 Check all pins on the FAN/PHD/MOT
Harness PL10.1.9 for continuity.
1. Disconnect P/J48 and P/J484.
2. Check continuity between
J48<=>P484.
Go to Step 5. Replace the
FAN/PHD/MOT
Harness.
7 Replace the Imaging Unit.
Does the error persist?
Replace the
Engine Control
Board
(
page 8-106).
Complete

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR