Xerox Phaser 6360 Service Manual

3-82 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Fuser Motor Failure
The Fuser Motor rotation signal indicates that the motor is no longer
operational.
Applicable Status Code:
Code 103: Fuser Motor Failure
Initial Actions:
■ Ensure that the Fuser is fully seated and locked in position.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
W
arn
i
ng
Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser Drive Assembly, PL5.2.25
■ TNRFULL/FSR Harness, PL5.2.30
■ Engine Control Board, PL9.1.16
■ Interlock Switch, PL9.1.1
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Wiring Fuser (page 10-22)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser Drive Assembly for
damage.
Are any parts of the Fuser Drive
Assembly damaged or excessively
worn?
Replace the Fuser
Drive Assembly
(
page 8-97).
Go to Step 2.
2 Check the Fuser Motor connection.
Is P/J521 connected to the harness?
Go to Step 3. Reconnect the
Fuser Motor.
3 Test the Fuser Motor.
1. Close the Interlock Switch while
testing.
2. Run the Service Diagnostics Fuser
Motor test.
Does the motor operate?
Go to Step 5. Go to Step 4.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR