Xerox Phaser 6360 Service Manual

3-72 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Fuser Fan Failure
The Fuser Fan rotation signal indicates to the Engine Control Board that the
fan is no longer operational.
Applicable Status Code:
Code 50: Fuser Fan Failure
2 Check the Fuser for damage.
Is the Fuser connector damaged?
Repair or replace
the Fuser.
Go to Step 3.
3 Replace the Fuser (page 8-7).
Does the error persist?
Go to Step 4. Complete
4 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J361.
2. Check continuity between J36 <=>
J361.
Replace the
Engine Control
Board
(
page 8-106).
Replace the FSR/
ADC Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser Fan, PL5.3.31
■ FAN/PHD/MOT Harness, PL10.1.9
■ Engine Control Board, PL9.1.16
■ Print Engine Map 1 - P/J Locator (page 10-5)
■ Print Engine Drive Wiring (page 10-19)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser Fan for damage.
Remove the Front Cover.
Is the fan damaged?
Replace the Fuser
Fan (
page 8-67).
Go to Step 2.
2 Check the Fuser Fan connection.
Is P/J482 connected to the harness?
Go to Step 2. Reconnect the
Fan.
3 Check orientation of the Fuser Fan.
Does the Fan’s label face into the
chute?
Go to Step 3. Correct the
installation.
4 Test the Fuser Fan.
Run the Service Diagnostics Fuser Fan
test.
Does the Fan operate.
Go to Step 6. Go to Step 5.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR