Xerox Phaser 6360 Service Manual

3-58 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Out of Paper; Load Tray 1 (MPT) with [size] [type]
The Tray 1 (MPT) No Paper Sensor indicates Tray 1 (MPT) is empty.
Applicable Status Code:
Code 165: Out of Paper; Load Tray 1 (MPT)
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ No Paper Sensor, PL5.3.14
■ No Paper Sensor Actuator,
PL5.3.15
■ FRONT/DUP Harness, PL5.3.28
■ Print Engine Map 1 - P/J Locator (page 10-5)
■ Print Engine Paper Feed Wiring (page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Fill Tray 1 (MPT) with paper.
Does the error persist?
Go to Step 2. Complete.
2 Check the following for evidence of
fault or damage:
■ Tray 1 (MPT) No Paper Sensor,
PL5.3.14
■ Sensor Actuator, PL5.3.15
Is there any damage?
Replace any
damaged parts.
Go to Step 3.
3 Test the Tray 1 (MPT) No Paper
Sensor.
Run the Service Diagnostics Tray 1
(MPT) No Paper Sensor test.
Does the sensor function correctly?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 4.
4 Check the Tray 1 (MPT) No Paper
Sensor signal.
Is there +3.3 V across P/J135-1 <=>
P/J135-2?
Replace the
sensor
(
page 8-47).
Go to Step 5.
5 Check all pins on the FRONT/DUP
Harness PL5.3.28 for continuity.
1. Disconnect P/J13 and P/J135.
2. Check continuity between J13 <=>
J134.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FRONT/DUP
Harness.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR