Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-29
Error Messages and Codes
Misfeed at Tray 5: Jam T5
Paper being fed from the 1100-Sheet Feeder did not reach the Registration
Sensor on time.
Applicable Status Code:
Code 159: Feed Jam
Initial Actions:
■ Try picking paper from a different tray.
■ Ensure that Tray 5 is installed properly and the paper guides are set
correctly.
■ Remove, fan, and reload supported media in Tray 5.
■ Remove any obstructions or debris in the paper path and cycle printer
power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Feed Rollers, PL12.5.18
■ Paper Pick Assembly,
PL12.5.1
■ Drive Assembly, PL12.3.9
■ OPFDR2 Harness, PL12.3.7
■ OPTFDR Board, PL12.3.3
■ OPFREC2 Harness, PL12.3.1
■ 1100-Sheet Feeder P/J Locator (page 10-10)
■ 1100-Sheet Feeder Drive Wiring (page 10-30)
■ 1100-Sheet Feeder Lower Tray Wiring
(page 10-32)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the printer paper path.
Does paper feed correctly from Tray 2?
Go to Step 2. See "Misfeed at
Tray 2 Jam T2"
on
page 3-20.
2 If possible, print a Test print from Tray 5.
Does the Drive Assembly operate?
Go to Step 9. Go to Step 3.
3 Test the Drive Assembly.
Run the Service Diagnostics HCF/LTA
Motor test.
Does the Drive Motor function correctly?
Replace the
Engine Control
Board,
page 8-106.
Go to Step 4.
4 Check for +24 V to the Drive Motor.
1. Disconnect P/J82.
2. Close the Interlock Switch while testing.
Is the voltage between P82-1 <=> ground
on the Upper Circuit Board HCF +24 V?
Go to Step 7. Go to Step 5.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR