Xerox Phaser 6360 Service Manual

5-24 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting. The printer displays no error code.
N
o
t
e
Depending on the type of paper and environmental conditions, some light
amount of random background spotting (backgrounding) is normal. The
whiter and glossier the paper, the more noticeable it will be.
Initial Actions:
■ Ensure color correction is not set to None in the printer’s dialog box.
■ Ask the customer about their typical printing habits. A high daily duty
cycle can temporarily fatigue the OPC drums within the Imaging Unit and
contribute to unwanted background toner.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Fuser, PL5.1.1
■ Transfer Roller, PL5.1.4
■ Developer Frame Assembly, PL7.1.1
■ HVPS, PL9.1.21
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Imaging Unit, Fuser,
and Transfer Roller for correct
installation, damage or
contamination.
Replace or
reinstall the
affected
component.
Go to Step 2.
2 Inspect the surface of the
Transfer Roller for waste toner.
The roller should appear black
and shiny.
Is the roller contaminated with
waste toner?
Replace the
Transfer Roller
(
page 8-7).
Go to Step 4.
3 Replace the Transfer Roller
(
page 8-7).
Does the image quality improve?
Complete Go to Step 4.
s6360-116

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR