Xerox Phaser 6360 Service Manual

3-80 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
[Y] [M] [C] [K] Toner Cartridge Failure
A CRUM error has occurred for the indicated Toner Cartridge.
Applicable Status Codes:
Code 86: Cyan Toner Cartridge Failure
Code 87: Magenta Toner Cartridge Failure
Code 88: Yellow Toner Cartridge Failure
Code 89: Black Toner Cartridge Failure
Initial Actions:
■ Check that the Toner Cartridges are fully seated and locked into position.
■ Check that the Toner Cartridges are appropriate for the model.
■ Check that all ribbon tape has been removed from the cartridges and
cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Toner Cartridge, PL7.2.8
■ RFID Harness, PL7.2.17
■ RFID2 Harness, PL7.2.16
■ CRUM Reader, PL7.2.12
■ Print Engine Map 1 - P/J Locator (page 10-5)
■ Print Engine Developer (1/2) Wiring (page 10-20)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check Toner Cartridge installation.
Are the Toner Cartridges properly
installed?
Go to Step 2. Correct the
installation.
2 Replace the affected Toner Cartridge.
Does the error persist after a genuine
Xerox Toner Cartridge is installed?
Go to Step 3. Complete
3 Check the CRUM Reader connection.
Is P/J341 connected to the harness?
Go to Step 4. Connect the
CRUM Reader
Board
4 Replace the CRUM Reader.
Does the error persist?
Go to Step 5. Complete
5 Check all pins on the RFID2 Harness
PL7.2.16 for continuity.
1. Disconnect P/J341 and P/J3411.
2. Check continuity between J341 <=>
J3411.
Go to Step 6. Replace the
RFID2 Harness.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR