Xerox Phaser 6360 Service Manual

3-60 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Fill the tray.
Does the error occur even if the tray is full?
Go to Step 2. Complete
2 Check the following for evidence of fault or
damage:
■ No Paper Sensor, PL3.3.7, PL11.3.7,
PL12.4.7
■ No Paper Actuator, PL3.3.20, PL11.3.22,
PL12.3.22
Is there any damage?
Replace any
damaged
parts.
Go to Step 3.
3 Test the No Paper Sensor. for the affected
tray.
Run the Service Diagnostics No Paper
Sensor test.
Does the sensor function correctly?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 4.
4 Check the No Paper Sensor signal.
For Tray 2:
Is there +3.3 V across P/J472-1 <=> P/
J472?
For Tray 3, 4, and 5:
Is there +3.3 V across P/J822-1 <=> P/J822-
2?
Go to Step 5. Replace the
No Paper
Sensor.
5 Check all pins on the FDR Harness for
continuity.
For Tray 2:
1. Disconnect P/J47 and P/J472.
2. Check continuity between J47 <=> J472.
For Tray 3, 4, 5:
1. Disconnect P/J85 and P/J822.
2. Check continuity between J85 <=> J822.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FDR Harness.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR