Xerox Phaser 6360 Service Manual

5-14 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Print-Quality Troubleshooting
3 Test the Toner Motor and Auger
system.
1. Run the Service Diagnostics
Toner Motor test for the affected
color.
2. Vacuum out the Auger Tube
from both ends, reinstall, and
and run the Toner Motor to refill
the Auger Tube.
3. Check that the shutter at the end
of the Auger Tube operates
correctly.
Does the problem persist?
Go to Step 4. Complete
4 Inspect the Developer Bias spring
of the affected color. Compare it to
the other colors. Check for
contamination or damage.
Go to Step 5. Replace the Housing
Assembly Bias
(page 8-78).
5 Check for any obstructions or
debris in the laser beam path
between the Laser Unit and the
Imaging Unit.
Remove
obstructions or
debris.
Go to Step 6.
6 Warning: Turn printer power Off
and disconnect the AC
power cord before
proceeding with the
following checks.
Check the affected colors
connection between the HVPS and
Housing Assembly Bias for
continuity and damage.
JP101/102 <=>DA Y contact
JP103/104 <=>DB M contact
JP105/106 <=>DC C contact
JP107/108 <=>DD K contact
Go to Step 7. Replace the Housing
Assembly Bias
(page 8-78).
7 Check the Developer Assembly
gear train, PL8.1.1. Symptoms can
be all colors, only one color, and
only CMY color. IF CMY color only
is bad (black is good), this is most
likely the root cause.
Does the image quality improve?
Complete Go to Step 8.
8 Replace the affected color’s
Developer Assembly.
Does the image quality improve?
Complete Go to Step 9.
9 Replace the Laser Unit
(
page 8-77).
Does the image quality improve?
Complete Replace the Engine
Control Board
(page 8-106).
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR