5. Duplex Automatic Document Feeder
6. Document Feeder Output Tray
7. Finisher Areas
8. Paper Trays 1–4
MINIMIZING PAPER JAMS
The printer is designed to function with minimal paper jams using Xerox-supported paper. Other paper types can
cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver
• Using damaged paper
• Using unsupported paper
• Loading paper incorrectly
• Overfilling the tray
• Adjusting the paper guides improperly
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For more information, refer to Supported Paper.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Do not load paper above the maximum fill line.
• After loading paper in the trays, adjust the paper guides in all trays. A guide that is not properly adjusted can
cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading paper in the trays, at the control panel, select the correct paper type and size.
• Before printing, select the correct paper type and size in the print driver.
• Store paper in a dry location.
The following can cause paper jams:
• Polyester-coated paper that is designed especially for inkjet printers
• Paper that is folded, wrinkled, or excessively curled
• Loading more than one type, size, or weight of paper in a tray at the same time
• Loading paper above the maximum fill line in the paper tray
• Allowing the output tray to become overfilled
For a detailed list of supported paper, refer to Supported Paper.
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Xerox
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VersaLink
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B71XX Series Multifunction Printer User Guide
Troubleshooting
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