Troubleshooting
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms Solutions
Lines or streaks only present in copies made
from the document feeder.
There is debris on the CVT glass or the second-side scanning lens
assembly. When scanning, the paper from the document feeder
passes over the debris on the glass surfaces, resulting in lines and
streaks. Clean all glass surfaces with a lint-free cloth. For details,
refer to Cleaning the Scanner on page 166.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the debris
creates a spot on the image. Clean all glass surfaces with a lint-free
cloth.
Image is too light or too dark. Adjust the lighten/darken setting.
Colors are inaccurate.
• Adjust color settings and confirm that the correct Original Type
is set.
• Perform the Scan Color Consistency procedure. For details, refer
to Color Registration on page 176.
If the problem persists, for online support information, go to www.xerox.com/office/WC6515support.
218 Xerox
®
WorkCentre
®
6515 Color Multifunction Printer
User Guide
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