| How to Manage Calls | 45
Merge Two Calls on WH62/WH63
You can merge two calls into one conference call. (It is not applicable for Teams software temporarily
because of the Teams issue.)
Before you begin
• The base is connected to the PC and phone via USB.
• There is an active softphone call and an active phone call on the base.
Procedure
1. Hold the PC button and Phone button for 2 seconds.
Two calls are merged.
2. To split the conference, hold the PC button or Phone button for 2 seconds.
After splitting the conference, the call corresponding to the button is active, and the other one is placed
on hold.
Merge Two Calls on WH66/WH67
You can merge two calls into one conference call.
Before you begin
There are two calls on the base, and one of them is on the connected USB device.
Note: It is not applicable for Teams software temporarily because of the Microsoft Teams issue.
Procedure
1.
Tap > Merge Calls.
2.
To split the conference, tap > Split Conf.
Multi-Headset Conference Calls
Up to three additional headsets can be connected to one base for conferencing.
• Add Additional Headset(s) During a Call
• Add Additional Headset(s) When the Base is Idle
• Add Additional Headset(s) without Docking
• End or Leave a Conference Call
Add Additional Headset(s) During a Call
Procedure
1. Dock an additional headset in the primary headset’s base.
For WH66/WH67, you can also go to > Add Headset.
A tone indication will play in the primary headset.
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