Problems with the printing quality
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer . ( → P .644)
Y ou are using a paper that does not dry easily . Specify a time of about a minute in Roll DryingT ime .
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper .
Open the T op Cover and clean the Platen .
( → P .641)
The Paper Retainer is soiled. Clean the Paper Retainer . ( → P .644)
Roller marks are left across the trailing edge of paper
Cause Corrective Action
Following the instructions, press the Load/Eject
button, remove the paper , and then press the OK
button.
A document was removed after printing from
the Front Paper Feed Slot without pressing the
Load/Eject button.
Wipe away any soiling on the rollers. ( → P .641)
( → P .644)
Immediately After Borderless Printing, the T railing Edge
Margin is Soiled During Regular Printing
Cause Corrective Action
Depending on your printing environment, after
borderless printing in which the leading and trailing
edge of the roll is cut automatically , any ink adhering
to the cutter unit may rub of f on the next printed
document.
Follow these steps to set the Between Pages setting
of Drying T ime in a range of 30 seconds to 3 minutes
before borderless printing.
1. On the Main sheet of the printer driver , click
Settings in Media T ype .
2. Select the ink drying time in the Between Pages
list of Drying T ime .
670 T roubleshooting
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