Warranty
What Is Covered:
CEM Corporation warrants that the instrument will be free of any defect in parts or workmanship and will, at its option,
replace or repair any defective part (excluding consumables) or instrument.
For How Long:
This warranty remains in effect for 365 days from date of delivery to the original purchaser.
What Is Not Covered:
This warranty does not cover parts or workmanship which have been damaged due to:
• Neglect, abuse or misuse,
• Damage caused by or to test samples,
• Damage incurred during instrument relocation,
• Damage caused by or to any attached equipment,
• Use of incorrect line voltages or fuses,
• Fire, fl ood, “acts of God” or other contingencies beyond the control of CEM
Corporation,
• Improper or unauthorized repair, or
• Any other damage caused by purchaser or its agents.
Responsibilities of Purchaser:
To ensure warranty coverage, purchaser must:
• Use the instrument according to directions,
• Connect the instrument properly to a power supply of proper voltage,
• Replace blown fuses,
• Replace consumables and
• Clean the instrument as required.
How to Get Service:
Purchaser should contact the Service Department of CEM Corporation or his distributor for return authorization and
for proper crating and shipping instructions to return instrument, freight prepaid, for service. On-site repairs by an
authorized service technician are available through the CEM Service Department. Travel costs will be charged to the
purchaser for on-site repairs.
CEM Corporation
3100 Smith Farm Rd.
Matthews, NC 28105
800.726.5551 (telephone within the US)
01.704.821.7015 (telephone outside the US)
01.704.821.7894 (Fax)
service@cem.com (E-mail)
Warranty Disclaimer:
CEM Corporation hereby excludes and disclaims any warranty of merchantability or fi tness for any particu-
lar purpose. No warranty, express or implied, extends beyond the face hereof. CEM Corporation shall not be
liable for loss of use of instrument or other incidental or consequential costs, expenses or damages incurred
by the purchaser or any other user.
Purchaser’s Rights Under State Law:
This warranty gives the purchaser specifi c legal rights, and the purchaser may also have other rights which vary from
state to state.
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