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Cisco 7940 Series User Manual

Cisco 7940 Series
80 pages
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Preface
Obtaining Technical Assistance
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Cisco IP Phone 7960 and 7940 Series User Guide
78-10182-07
Obtaining Technical Assistance
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technical support resources on the Cisco TAC Web Site.
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Table of Contents

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Cisco 7940 Series Specifications

General IconGeneral
Line Buttons2
SpeakerphoneYes
Protocol SupportSCCP
Ethernet Ports2 (10/100 Mbps)
Power OptionsPower over Ethernet (PoE)
Audio Codec SupportG.711, G.729a

Summary

Preface

About this Guide

Provides an overview of the guide's purpose and assumptions for using the Cisco IP Phone.

Related Documentation

Lists other documents for more information about Cisco IP phones and related products.

Obtaining Documentation

Explains the methods for obtaining Cisco documentation, including web and CD-ROM.

Ordering Documentation

Details how registered and non-registered users can order Cisco product documentation.

Documentation Feedback

Provides instructions for submitting technical comments and feedback on Cisco documentation.

Obtaining Technical Assistance

Explains how to get technical assistance through Cisco.com and the TAC.

Cisco.com

Describes Cisco.com as a resource for interactive services, information, and support.

Technical Assistance Center

Introduces the Cisco TAC and its support types.

Cisco TAC Web Site

Details how to use the Cisco TAC Web Site to resolve issues and access support resources.

Cisco TAC Escalation Center

Addresses high-priority issues (P1/P2) requiring escalation to a Cisco TAC engineer.

Document Conventions

Explains the formatting and symbols used in the document for clarity.

CHAPTER 1 Introducing Your Cisco IP Phone

A Road Map to Your Cisco IP Phone

Provides illustrations and descriptions of phone buttons and parts for identification and feature reference.

CHAPTER 2 How to Use the Handset, Speakerphone, and Headset

Using the Handset

Explains how to use the handset for placing, answering, and hanging up calls.

Using the Speakerphone

Details how to use the speakerphone for calls and switching between modes.

Using the Headset

Covers plugging in and using a headset with the Cisco IP Phone.

Adjusting the Handset, Speakerphone, and Headset Volume

Provides steps to adjust the volume levels for handset, speakerphone, and headset.

CHAPTER 3 Placing a Call and Other Basic Phone Tasks

Making Telephone Calls

Describes how to place, answer, and manage telephone calls using the IP phone.

Answering a Call

Explains the procedure for answering incoming calls using different phone modes.

Ending a Call

Details how to terminate an active call using the handset, headset, or speakerphone.

Muting a Call

Guides users on temporarily disabling the microphone during a call.

Putting a Call on Hold

Explains how to temporarily pause an active call and resume it later.

Transferring a Call

Provides steps for transferring an active call to another phone number or extension.

Redialing a Number

Explains how to redial the last dialed number or numbers from other lines.

Parking a Call

Details how to store an active call to retrieve it from another phone.

Using Call Pickup

Describes how to answer calls ringing on other extensions within your group.

Using Call Forwarding

Explains how to redirect incoming calls to another number or voice mail.

Making Conference Calls

Guides users on setting up and managing multi-party conference calls.

Adjusting the Ringer Volume

Provides instructions on how to change the volume level for incoming call rings.

CHAPTER 4 Getting Started with Feature Buttons

Tips for Using the LCD Screen

Offers guidance on navigating menus and soft key options displayed on the phone's LCD screen.

Using the Services Button

Explains how to access and utilize web-based services subscribed through Cisco CallManager.

Using the Extension Mobility Service

Describes how to associate your phone number and profile with any Cisco IP Phone.

Establishing Cisco IP Phone Services

Details the process of setting up services to display on the phone's LCD screen via web pages.

Managing Your Personal Address Book

Covers setting up and maintaining a personal address book for internal and external contacts.

Assigning Fast Dial Codes to Phone Numbers

Explains how to assign short codes for quick dialing of phone numbers.

Using the Messages Button

Guides users on accessing voice mail and message systems via the Messages button.

Using the Settings Button

Details how to adjust LCD contrast, ringer sound, and access network/status data.

Accessing Network Configuration Data

Explains how to view network configuration details for troubleshooting.

Accessing Status Data

Describes how to view various status information for phone performance monitoring.

Using the Directories Button

Covers accessing call history and corporate directories for viewing and dialing.

Using the ? Button for Instant Help

Explains how to get on-the-spot help for buttons and features using the ? button.

CHAPTER 5 Customizing Your Phone or Device Profile from the User Web Pages

What You Can do from the User Options Web Pages

Outlines various phone customization options available through web pages.

How to Set Up Your Speed Dial Buttons

Provides instructions for assigning numbers and text labels to speed dial buttons.

How to Set Up Call Forwarding When Not at Your Phone

Details setting up call forwarding remotely using web pages.

How to Cancel Call Forwarding

Explains the procedure for canceling call forwarding when away from the phone.

How to Adjust the Message Waiting Indicator Light

Describes how to change the behavior of the message waiting indicator light.

How to Change the Default Language

Guides users on changing the display language for web pages and the phone's LCD.

CHAPTER 6 Using the Cisco IP Phone 7914 Expansion Module

Understanding Expansion Module Features

Illustrates and describes the features of the Cisco IP Phone 7914 Expansion Module.

How to Get More Information

Provides information on accessing additional guides for the expansion module.

APPENDIX A Safety Information

Safety Notices

Lists important safety warnings and precautions for using the Cisco IP Phone.

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