Cisco IP Communicator User Manual

28 OL-5051-01
Advanced Call Handling
Advanced call-handling tasks involve special (non-standard) features that your system administrator
might configure for you to use on Cisco IP Communicator, depending on your call-handling needs and
work environment. You will not have access to these features by default.
This section contains the following topics:
• Storing and Retrieving Parked Calls, page 28
• Redirecting a Ringing Call to Cisco IP Communicator, page 29
• Starting or Joining a Meet-Me Conference Call, page 29
• Understanding Shared Lines, page 30
• Adding Yourself to a Shared-Line Call, page 30
Storing and Retrieving Parked Calls
You can “park” a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco CallManager system (for example, at a co-worker’s desk or in a conference
room). Call Park is a special feature that your system administrator might configure for you.
Note You have a limited amount of time to retrieve the parked call before it reverts to ringing at its
original destination. See your system administrator for this time limit.
Related topics
• Basic Call Handling, page 19
• Using Hold and Resume, page 24
• Transferring a Connected Call, page 25
If you want to... Then...
Store an active call using
Call Park
During a call, click Park (you might need to click the more softkey
first). This prompts Cisco IP Communicator to store the call. Note the
call park number displayed on the phone screen and hang up.
Retrieve a parked call Enter the call park number from any Cisco IP Communicator or
Cisco IP Phone in your network to connect to the call.

Cisco IP Communicator Specifications

General

Brand	Cisco
Model	IP Communicator
Category	Software
Language	English