386 Troubleshooting Guide
Jam/Alignment Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
• The top and side margins are incorrect
• Color registration is out of alignment
• Images are skewed
• Tray1/Optional 550-Sheet Feeder Misfeed Jam
• MPF Misfeed Jam
•Regi Jam (Exit Sensor On JAM)
• Exit Jam (Exit Sensor Off JAM)
• Tray1/Optional 550-Sheet Feeder Multi-feed Jam
•MPF Multi-feed Jam
The top and side margins are incorrect
Color registration is out of alignment
Action Yes No
1 Ensure that the margins are set correctly on the application being used.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1 Adjust the settings of the paper type on the printer driver to those of the
tray.
Does this solve your problem?
The task is complete. Go to action 2.
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