Maintenance Manual (960-945) 2-20
Troubleshooting Procedures
The connection of 3G antenna cables (MAIN, AUX) may be
loose or connected connector is wrong. Connect 3G antenna
cable correctly to the 3G/LTE module. Then perform Procedure
1 again. If the problem still exists, perform Check 4.
Check 4
The USB board is connected to the system board with
FPC/FFC. The connection between them may be loose.
Connect each board and the cable firmly, and perform
Procedure 1 again. If the problem still exists, go to procedure 3.
2.11.3 Replacement Check
The SIM card or SIM tray may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4, Replacement Procedures.
If the problem still exists, 3G/LTE module, antenna, USB board, FPC/FFC
or system board may be faulty. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures, and perform the
following checks:
Check 1
3G/LTE module may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4, Replacement
Procedures and perform Procedure 1 again. If the problem still
exists, perform Check 2.
Check 2
USB board may be defective or damaged. Replace it with a new
one following the instructions in Chapter 4, Replacement
Procedures and perform Procedure 1 again. If the problem still
exists, perform Check 3.
Check 3
FPC/FFC may be defective or damaged. Replace it with a new
one following the instructions in Chapter 4, Replacement
Procedures and perform Procedure 1 again. If the problem still
exists, perform Check 4.
Check 4
Antennas may be defective or damaged. Replace them with new
ones following the instructions in Chapter 4, Replacement
Procedures and perform Procedure 1 again. If the problem still
exists, perform Check 5.
Check 5
System board may be defective or damaged. Replace it with a
new one following the instructions in Chapter 4, Replacement
Procedures.
2.12 Sound Troubleshooting
To check if the sound function is malfunctioning or not, follow the
troubleshooting procedures below as instructed.