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TROUBLESHOOTING

This chapter provides troubleshooting tips.

Troubleshooting the Fiery X3eTY2

Startup diagnostics are described in the documentation for service technicians. If you see

startup error messages on Command WorkStation or if the Fiery X3eTY2 does not reach the

Idle state, contact your authorized service/support center.

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and

alerts to load media, see Command WorkStation Help.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Printer not found

Most failures to ﬁnd a printer on the network are due to conﬂicting or missing name or

address settings for the Fiery X3eTY2. You must enter names in speciﬁc places. The required

names are:

•TCP/IP host name (also known as the DNS name), which is deﬁned by your organization.

Enter the host name as the Server Name in Fiery X3eTY2 Setup.

•Remote printer (internal machine) name. Use one of the following:

hold

direct

NOTE: If you change the DNS name (also known as the TCP/IP host name) of the

Fiery X3eTY2, you must reconﬁgure one of the utilities on each workstation.

Questions and Answers:

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Do you have a question about the EFI Fiery X3eTY2 and is the answer not in the manual?

EFI Fiery X3eTY2 Specifications

General