140 Troubleshooting
Chapter 9
Troubleshooting
Reading the Scanner Lights
New :For a single scanner
If an error occurs, the scanner stops operating and the Ready and
Error lights flash. This indicates one of the following problems:
❏ The scanner is not connected to your computer properly or
your software is not fully installed. See the Start Here sheet
that came with your scanner for instructions on installing the
scanner software and connecting the scanner to your
computer.
❏ The scanner transportation lock is locked. Slide the lock to the
unlock position. See the Start Here sheet that came with your
scanner for instructions.
After trying these solutions, turn off the scanner using its power
button, then turn it back on.
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