Where To Get Help 169
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Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. Check your Pan-European Warranty Document for
information on how to contact EPSON Customer support.
They will be able to help you much more quickly if you give them
the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product
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