Troubleshooting 145
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Pressing the Start Button Does Not Open the
Correct Program
❏ Make sure EPSON Scan is installed correctly. See the Start
Here sheet for instructions.
❏ Make sure your Windows system is set up for scanner events
as follows:
Windows XP:
Click the Events tab in your scanner's Properties window and
make sure Take no action is not selected. Also, make sure
the desired button is selected in the Select an event list box,
and Start this program is selected.
For Windows Me, 98SE, and 2000 users:
Click the Events tab in your scanner’s Properties window and
make sure the Disable device events check box is clear.
Also, make sure the desired button is selected in the Scanner
events list box, and the desired application in the Send to this
application list is selected.
❏ In Mac OS X, make sure you did not install the scanner
software in Classic mode or run it in Classic mode. Also make
sure you are logged on as the user who installed the scanner
software. Other users must first start EPSON Scanner Monitor
in the Applications folder and then press the a Start button
to scan.
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