Error Code
449
Problem Solving
15
Error Code
This section describes error codes.
An error message and error code (***-***) are displayed on the touch screen if printing
terminated abnormally because of an error, or a malfunction occurred in the machine.
For faxing, an error code is also displayed on an Activity Report and a Transmission Report -
Job Undelivered.
Refer to the error codes in the following table to resolve problems.
Important • If an error code is displayed, any print data remaining in the machine and information stored in the
machine's memory is not secured.
If an error code is displayed that is not listed in the following table, or if you cannot resolve
an error despite following the instructions described in the table, contact our Customer
Support Center. The contact number is printed on the label or card attached to the machine.
Error Code Cause and Remedy
003-311
003-318
003-319
003-320
003-321
003-322
003-323
003-324
003-325
003-326
003-327
003-328
003-329
003-330
003-331
003-332
003-333
003-334
003-335
003-336
003-337
003-338
003-339
003-340
003-341
003-342
003-343
003-344
003-345
003-346
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
003-700
[Cause] Too many documents are set in the document feeder after clearing the paper jam.
[Remedy] Check the output, and then replace the documents that have not been copied yet.
003-701
[Cause] A digital code is embedded in the document to restrict duplication.
[Remedy] Use a document in which no digital code is embedded.
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