162
8 Troubleshooting
050 The user trying to register the Smart Card does not have the write
privilege to the Active Directory server.
Set the read and write privileges so that the user can modify his or her
own information.
081, 091 Check if the LDAP server used for Login to Remote Accounts is set up
correctly.
Check the Active Directory server is powered on.
Check the Active Directory settings.
Check that the machine is connected to a network.
110, 202, 704 Register again from the beginning.
122 Check the user ID, and then enter it again.
201 Enter the ID and password again.
301 Check the following and register again from the beginning.
Set a password between 4 and 12 characters. If you do not wish to
set a password, leave the field blank.
Set a user ID within 32 single-byte characters.
302, 303, 304 Request to your system administrator to delete the user information,
and then register again.
307, 308, 308, 309, 404,
500, 600, 707, 900 to 999
Restart the machine.
If the error still is not resolved, contact your local representative.
401, 706 Ask the system administrator the initial settings.
702 Request to the smart card administrator to check your smart card.
705 Log out by pressing the Log In/Out button.
710 Request to your system administrator to check the authentication
settings.
711 Change the user ID.
801, 802 Contact your local representative.
1002, 3061 Log out with the Log In/Out button and try again.
3060, 3065 Wait for a while, and then try again.
3062 Log out, hold up the IC Card, and launch the IC Card Registration.
3063 Ensure that the machine is not running a job, and try again.
3064 Log in as the system administrator and start the IC Card Registration
again.
Error Code Remedy
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