HP ProLiant series User Manual

Error messages 122
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
To troubleshoot processor-related error codes:
1. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
• Expansion boards
• Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server will not
function properly.
• PPMs, except the PPM installed in slot 1
• DIMMS, except the first bank from one memory board
• Hard drives
• Peripheral devices
2. Reseat the processor in socket 1.
3. Reseat the remaining processors, rebooting after each installation to identify any failed processors.
IMPORTANT: Populate the processors in the following order: 1, 2, 4, 3.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is
missing.
4. Replace the processor in socket 1.
5. Replace the processor board, if applicable.
6. Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number
through RBSU ("Re-entering the server serial number and product ID" on page 52).
Memory-related port 85 codes
Memory-related port 85 codes display on the media board in the format 4xh.
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
To troubleshoot memory-related error codes:
1. Check the memory board LEDs for any identified errors or failed DIMMs, and take corrective action.
2. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
• Expansion boards
• Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server will not
function properly.
• PPMs, except the PPM installed in slot 1
• DIMMS, except the first bank from one memory board
• Hard drives
• Peripheral devices

HP ProLiant series Specifications

General

Brand	HP
Model	ProLiant series
Category	Server
Language	English