HP resources for troubleshooting 62
HP resources for troubleshooting
In this section
Online resources .................................................................................................................................... 62
General server resources......................................................................................................................... 63
Online resources
HP website
Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are available
on the HP website (http://www.hp.com
).
Server documentation
Server documentation is the set of documents that ships with a server. Most server documents are
available as a PDF or a link on the Documentation CD. Server documentation can also be accessed from
the HP Technical Support website (http://docs.hp.com
) or the HP Business Support Center website
(http://www.hp.com/go/bizsupport
).
Service notifications
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport).
Select the appropriate server model, and then click the Troubleshoot a Problem link on the product
page.
Subscriber's choice
HP's Subscriber's Choice is a customizable subscription sign-up service that customers use to receive
personalized email product tips, feature articles, driver and support alerts, or other notifications.
To create a profile and select notifications, refer to the HP website
(http://www.hp.com/go/subscriberschoice
).
Support on commercial online networks
Refer to online forums to post questions to technical support or other HP users by using the Message Base
Feature, which is a standard on support forums found on all three online networks. You can access HP
utility files, drivers, software, and other information related to HP.
Contact these Internet providers directly for more information:
• America Online (http://www.aol.com)
• CompuServe (http://www.compuserve.com)
• Prodigy SBC (http://www.prodigy.com)
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