HP ProLiant series User Manual

Error messages 123
3.
Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory
boards.
4. Replace the DIMMs with a remaining bank of memory.
5. Replace the memory board.
6. Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number
through RBSU ("Re-entering the server serial number and product ID" on page 52).
Expansion board-related port 85 codes
Expansion board-related port 85 codes display on the media board in the format 6xh.
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
To troubleshoot expansion board-related error codes:
1. Reseat all expansion boards.
2. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
• Expansion boards
• Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server will not
function properly.
• PPMs, except the PPM installed in slot 1
• DIMMS, except the first bank from one memory board
• Hard drives
• Peripheral devices
3. Install the expansion boards one at a time, rebooting between each installation to isolate the failed
expansion board.
4. Replace the failed expansion board, if applicable.
5. Replace the PCI riser board, if applicable.
6. Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number
through RBSU ("Re-entering the server serial number and product ID" on page 52).
Miscellaneous port 85 codes
To troubleshoot all other port 85 codes:
IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues,
proceed with the next step.
1. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
• Expansion boards
• Processors, except the processor installed in socket 1

HP ProLiant series Specifications

General

Brand	HP
Model	ProLiant series
Category	Server
Language	English