Juniper CTP2000 Series Hardware Documentation

have received an RMA. Juniper Networks reserves the right to refuse shipments that do
not have an RMA. Refused shipments are returned to the shipper through collect freight.
If possible, use the original shipping crate, pallet, and packing materials in which the
chassis was originally shipped. If these materials are unavailable, use comparable shipping
material, or contact your Juniper Networks representative for information about approved
packaging material.
See the customer support Web page for complete repair and return policies and
procedures.
To pack the chassis for shipment:
1. Ground yourself by using an antistatic wrist strap or other device.
2. Issue the proper shutdown commands to halt your system.
3. Switch all power switches to the OFF position.
4. Remove all cables from the chassis.
5. Remove all major components from the chassis, including interface modules, processor
modules, RTMs, and fan trays.
6. Remove the chassis from the rack and bolt it to the shipping pallet.
7. Cover the chassis with an ESD bag and place packing foam on top of and around the
chassis.
8. Place the crate cover over the chassis and fasten the cover to the pallet.
Related
Documentation
• Contacting Customer Support on page 133
• Return Procedure on page 127
• Locating CTP Component Serial Numbers on page 133
• Information You Might Need to Supply to JTAC on page 134
Copyright © 2017, Juniper Networks, Inc.128
CTP2000 Hardware Documentation

Juniper CTP2000 Series Specifications

General

Brand	Juniper
Model	CTP2000 Series
Category	Network Hardware
Language	English