LAUNCH
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Tap “Request control remote device”
Wait for partner’s confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
Invite remote diagnostic
assistant
Use this option to invite a technician to perform a remote control on your
tool.
*Notes:
In process of remote diagnosis, tap the button to send a voice message.
Once you received the report from the partner, tap
View Report
to view
details. All diagnostic reports are saved under
Report -> Remote Report
.
Tap “Invite remote diagnostic assistant”
Choose the desired diagnostic software
Wait for partner’s confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
To cancel this operation.
5.3.5 Launch Remote Diagnosis (Scanner-To-PC)
User also can ask for remote control from a PC client technician.