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7 SmartLink Diag.
SmartLink is a newly developed powerful service system dedicated to remote vehicle diagnosis and
service. In the SmartLink ecology system, if a technician (SmartLink C) does not have time to puzzle
through a touch vehicle problem, he can seek a trusted second opinion or additional expertise on
various vehicle issues from remote master technicians or repair shops (SmartLink B). SmartLink B
enables the shop owner to greatly increase customer’s retention and boost shop revenue by providing
professional technical assistance service.
It mainly consists of the following parts:
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