Oki C9600 Service Manual

Oki Data CONFIDENTIAL
42930511TH Rev. 2 175 /
7.5.1 LCD Message List
When the printer detects errors that can be restored, it displays a service call error on the LCD, as
shown below.
Service Call
nnn: Error
nnn is an Error code.
When a service call is displayed, the error code and accompanying error information is displayed on
the bottom row of the LCD. The meaning of the error code and the overview of the remedies are
indicated in Table 7-1-1.
Note
judgment
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Cause
A heavy trouble of
the CU substrate
(defective substrate
or power supply
capacity shortage)
was detected.
This stems from a
variety of causes.
For analyzing causes,
record three numbers
(called program
counting value)
indicated below LCD
column and a printer
firmware version.
[Cause]
1
Unmatched print
data and printer
FW
2 Damaged
EEPROM data
3 Defect ROM
DIMM or RAM
DIMM
4 Defect compo-
nents etc. of
CPU and ASIC
5 Others
Keep on analyzing
causes if an error
still remains.
Above mentioned 1
to 4 are likelihood
of causes.
CU ROM Hash
Check Error 1
CU Font ROM
Hash Error
CU Resident
RAM Check Error
CU Slot1 DIMM
RAM Check Error
Error Description and Analysis
Is the error display
reproducible?
Is the error display
reproducible?
Record three digital numbers
below LCD column.
Restart with OFF/ON?
Does an error occur in a
particular print data?
Is the error display reproducible?
Is the error display reproducible?
Is the error display reproducible?
Is the Slot A ROM DIMM
mounted properly?
Is operations restored by
replacing the Slot A ROM
DIMM?
Detected a Font ROM_DIMM
hash check error.
(Japan Model only)
Is the error display reproducible?
Is the applicable RAM DIMM
mounted properly?
Is operation restored by replacing
the applicable RAM DIMM?
Remedy
Power OFF/ON
Replace CU PCB.
(Must replace EEPROM)
Notify three digital numbers below
LCD column and F/W version.
Check if it occurs depending on
a print data.
Request for print data investiga-
tion.
Change RAM DIMM or ROM
DIMM.
Replace CU PCB.
(Must replace EEPROM)
Initialize EEPROM.
Re-execute Network setup, such
as user setup etc. for use.
Change the printer.
Remount Slot A ROM DIMM
Replace Slot A ROM DIMM.
Replace CU PCB.
(Must replace EEPROM)
Is the Slot B ROM DIMM1
mounted normally?
Is the problem corrected by
replacing the Slot B ROM
DIMM1?
Replace CU PCB.
(Must replace EEPROM)
Re-mount applicable RAM DIMM.
Replace RAM DIMM.
Replace CU PCB.
(Must replace EEPROM)
Display
Service Call
001: Error
Service Call
Power off/on
nnn: Fatal Error
PC: nnnnnnnn
LR: nnnnnnnn
FR: nnnnnnnn
002: Error
to
007: Error
Service Call
020: Error
or
024: Error
Service Call
025: Error
Service Call
030: Error
Service Call
031: Error
600
✓
✓
✓
✓
✓
✓
1200
-
-
-
-
-
-
Table 7-1-1 Operator Alarm (1/10)

Oki C9600 Specifications

General

Brand	Oki
Model	C9600
Category	All in One Printer
Language	English